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Session Replay Tool: Rewind The Errors

Want to catch all user behavior hiccups and smooth them out for a seamless experience? Try this user session replay tool

14 days free trial. No credit card required.

Zipy session replay tool

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Session replay tool for better understanding your users

Get qualitative insights from our user session replay tool and understand user behavior, drop offs and product analytics.

User Session Replay Tool for High-Fidelity Recording

Experience high-quality user session replay with our advanced tool. Reproduce and analyze every user click and action within your application using our comprehensive session replay tool.

Advanced search

Perform detailed searches and filtering with our session replay tool across various user sessions. Deep dive into specific user behaviors or cohorts of a given user type for a thorough understanding.

Performance Impact

Our app session replay feature ensures that session recordings do not impact the page load or runtime of your application. Zipy, as a highly optimized web session replay tool, guarantees that your application pages maintain their speed.

Remove sensitive data

By default, Zipy's session replay tool, does not capture any input text data. Moreover, Zipy provides methods to block and remove sensitive data, ensuring user privacy.

TRUSTED BY INDUSTRY LEADERS

Zipy user session replay

User session replay tool

View user session recordings

Replay your users' session in high quality within Zipy, your session replay tool to stay on top of your users. Accurate recordings provide detailed qualitative data on user behavior and also correlates the data with user drop-off and problems.

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Search and Filter

Easy segmentation of user sessions

Explore user session data extensively by leveraging over 25+ parameters, each offering various options. This session replay tool empowers you to slice, dice, and segment and replay users’ session according to your specific needs. Dive even deeper into user session information using Zipy's comprehensive search and filtering capabilities.

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Segment by user session recordings
Monitor errors on Zipy with session replays

Error Sessions

Monitor errors within session replay tool

With in built in error monitoring, debug code issues proactively for any users session replay. All frontend and API errors are actively monitored and reported with every session replay if captured. While replaying users’ sessions, in Zipy - session recording tool, the error details show up in the breadcrumbs and player timeline for easy debugging.

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“As a unified platform for user session replay, frontend & network monitoring, Zipy offers an efficient solution for all my debugging needs. It is an indispensable tool for any developer.

Patryk Pijanowski, Co-Founder

Codejet  - Zipy's Happy Customer
Patryk Pijanowski - Zipy's Happy Customer

"Also, we had a call with a customer yesterday end user's message was "it's broken". In Zipy, found the session, found the error, fixed the error. Five minutes total time from reporting to resolution. Zipy is amazing."

Eddy Martinez, CEO

Read this twice  - Zipy's Happy Customer
Vahe Hovhannisyan  - Zipy's Happy Customer

Zipy has changed my life in ways I can’t tell you! Between 2 projects, I have found bugs that would have taken developers years of debugging.

Timothy Connolly, Co-founder & CTO

Directnorth  - Zipy's Happy Customer
Timothy Connolly  - Zipy's Happy Customer

“We look at user sessions on Zipy on a daily basis. We understand what's going wrong in terms of technical issues and you fix those practically before the customer even reports it to you.”

Anjali Arya, Product & Analytics

SuprSend  - Zipy's Happy Customer
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“You realize how good a product is when you have been using it for a while and then discover that this use case is not even what the creators had in mind, but your tool has much more.”

Tomás Charles, Co-founder & CEO

Tomás Charles  - Zipy's Happy Customer

“We integrated Zipy early on and it's now part of our daily scrums - my team has a constant eye on Production bugs. Zipy improves our Productivity significantly.”

Manish Mishra, Co-founder & CTO

Pazcare  - Zipy's Happy Customer
Manish Mishra  - Zipy's Happy Customer

“Zipy is clearly providing a very differentiated solution. Observability is going to be the key to understanding customer issues proactively and it impacts business outcomes directly.”

Jyoti Bansal, Co-founder

Appdynamics  - Zipy's Happy Customer
Jyoti Bansal  - Zipy's Happy Customer

“5 Stars. In no time, Zipy has become our go-to place for watching user journeys, and fix the most important bugs or workflows that our users are experiencing.”

Sandeep Rangdal, Senior Staff Engineer

mindtickle  - Zipy's Happy Customer
Sandeep Rangdal  - Zipy's Happy Customer

“Zipy has been a 2-in-1 solution for us. Signed up solely for error debugging, but the session playback was so smooth that we also ended up ditching a well-known session recording tool.”

Vahe Hovhannisyan, Founder

Read this twice  - Zipy's Happy Customer
Vahe Hovhannisyan  - Zipy's Happy Customer

“We use Zipy as a UX Performance & Debugging Tool. Every time there is a feature release, the testers use it to find issues. We really enjoy working with Zipy, they're very responsive & proactive.

Vineet Jawa, Founder

Funl.co  - Zipy's Happy Customer
Vineet Jawa  - Zipy's Happy Customer

Stitching User Data

Stitch same user data across tabs

While users may navigate to multiple tabs within a browser, Zipy’s user session replay tool stitches the data for a given user across these tabs to track the user continuity and engagement with the website or application

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Stitch user data in Zipy
Zipy block for PII data exclusion

Excluding sensitive data

PII data is critical for Zipy

We recognize the utmost importance of safeguarding PII (Personal Identifiable Information) data for every business. Zipy’s Session replay tool takes measures to prevent the default capture of input data and additionally empower teams to proactively block any further collection of sensitive information. At Zipy we ensure to exclude sensitive data by using the zipy.block() method.

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Page Performance

Worried about session replay tool slowing your app?

This won't happen with Zipy. As a session replay tool - Zipy has optimized the SDK and session recording processes to guarantee that integrating it into any website or application will not result in any performance slowdowns. The integration of Zipy will have no adverse effects on page load speed or runtime performance, thanks to meticulous measures taken to ensure seamless integration.

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This won't happen with Zipy. As a session replay tool - Zipy has optimized the SDK and session recording processes to guarantee that integrating it into any website or application will not result in any performance slowdowns. The integration of Zipy will have no adverse effects on page load speed or runtime performance, thanks to meticulous measures taken to ensure seamless integration.

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See all integrations

Connect your favorite Tools & Frameworks

Zipy Integrations

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Frequently Asked Questions

If you have any more questions, feel free to reach out to us at support@zipy.ai.

What is a session replay tool?

A session replay tool is a powerful software solution that enables businesses to capture and analyze user interactions on their websites or applications. By utilizing session replay, companies can watch a recorded video of a user's journey through their digital platform. This process, known as user session replay, allows for a detailed understanding of user behavior and experience.The primary function of a session replay tool is to replay users' sessions, providing insights into how users navigate, where they encounter issues, and what might be causing friction in the user experience. Whether it's app session replay for mobile applications or web session replay for websites, these tools capture every click, scroll, and interaction, offering a comprehensive view of user engagement.In summary, a session replay tool is essential for any business aiming to improve their digital experience, as it allows for in-depth analysis of user behavior through the replay of users' sessions, whether on a website or a mobile application.

What information do session replay tool capture?

A session replay tool, like Zipy, captures user session recordings that show how a user navigates through their website or application. These tools capture detailed information about user interactions, including clicks, scrolls, and form inputs, allowing you to replay users' sessions exactly as they happened. By replaying users' sessions, you can see where users encounter issues, how they interact with various elements, and what might be causing them frustration. This level of insight is invaluable for improving both web session replay and app session replay experiences. Session replay tools also help in identifying bugs and usability issues that might not be apparent through traditional analytics. By understanding user behavior through session replays, you can make more informed decisions about design and functionality, ultimately enhancing the overall user experience.

Who uses a session replay tool?

A session replay tool is utilized by a variety of professionals, including product managers, developers, and UX designers. Developers use session replay tools to identify and fix bugs by observing how users interact with the application. UX designers analyze user session replays to understand user interactions and improve design elements for a more intuitive experience. Product managers leverage session replay to gain insights into user behavior, enabling them to make data-driven decisions that enhance the overall user experience on the platform. The insights gained from replaying users' sessions are invaluable in creating a more user-friendly and efficient digital environment. This comprehensive approach to improving user interactions aligns perfectly with the suite of tools offered by Zipy, making session replay tools indispensable for enhancing both app session replay and web session replay experiences.

How is Zipy, a user session replay tool useful?

Zipy, a user session replay tool, is immensely useful for its users as it provides visual documentation of user interactions on their platform. This session replay tool aids in identifying bugs by allowing developers to see exactly where issues occur, making it easier to fix them. UX designers benefit from Zipy by analyzing user session replays to understand user behavior and optimize design elements for a more intuitive experience. By replaying users' sessions, product managers can make data-driven enhancements that improve the user experience, streamline navigation, and ensure that the platform is functioning as intended. Zipy's capabilities in both app session replay and web session replay empower you to create a more user-centric digital environment, aligning with their objective of delivering superior digital experiences.

How can I search for a given user session in Zipy - session recording tool?

To search for a given user session in Zipy, a session recording tool, you can utilize the platform's user-friendly interface, which provides filters and search functionality. Zipy allows you to use relevant keywords, user identifiers, or specific time frames to narrow down the list of session recordings and find the particular user session you are interested in. This efficient search capability in Zipy, as a session replay tool, makes it easier to retrieve and review user interactions. By replaying users' sessions, you can gain valuable insights that aid in the continuous optimization of your digital platform. Zipy's search functionality for both app session replay and web session replay ensures that you can quickly and effectively find the data you need to enhance the user experience.

Wanna try Zipy?

Zipy is a Unified Customer Experience Platform that helps fix user experience problems by combining session replay, product analytics, error monitoring, and fixing all in one.

The unified digital experience platform to drive growth with Product Analytics, Error Tracking, and Session Replay in one.

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