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Real user monitoring tool

No need to reproduce the customer issue. Watch it as it happened in real time.

14 days free trial. No credit card required.

Zipy real-user monitoring tool

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RUM for real-revenue realization

Track live users to understand behavior and fix problems

Real-time monitoring

Understand live users adoption with real user monitoring. Get alerted for real problems and fix them proactively.

Low Code - Click events

Understand all click events and user journey with live data streaming. Fix drop offs and adoption with almost zero code instrumentation.

Uncover JS errors

Find and fix JS errors for real users with monitoring and proactive alerting. Get detailed stacktraces and error dashboards.

Fix API errors

Find and fix 4xx and 5xx API errors for real users with monitoring and proactive alerting. Get detailed network logs and error dashboards.

TRUSTED BY INDUSTRY LEADERS

Real time user monitoring with Zipy

User sessions

Live user sessions

View sessions as they are happening in real time. All DOM elements, HTML and CSS rendered as if the user is live on your product. With live user sessions you can stay on top of your users activity in real-time and respond to any issues proactively. Solve for javascript, console and network errors with RUM and solve them in minutes.

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User sessions

Stay on top of user activity with every detail

Why waste time in viewing session, while the user was inactive. With real user monitoring in Zipy, view every click detail, user event, network data, API response, errors, custom metrics, performance and much more in a single platform.

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Zipy user sessions
Zipy smooth user session replay

Session replay

Smooth video replay experience

Skip, fast forward, change play speed and much more in Zipy Replay. View hour long user sessions and understand both qualitative and quantitative data in the same platform. Dig deeper into user journeys with Zipy session replay.

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“As a unified platform for user session replay, frontend & network monitoring, Zipy offers an efficient solution for all my debugging needs. It is an indispensable tool for any developer.

Patryk Pijanowski, Co-Founder

Codejet  - Zipy's Happy Customer
Patryk Pijanowski - Zipy's Happy Customer

"Also, we had a call with a customer yesterday end user's message was "it's broken". In Zipy, found the session, found the error, fixed the error. Five minutes total time from reporting to resolution. Zipy is amazing."

Eddy Martinez, CEO

Read this twice  - Zipy's Happy Customer
Vahe Hovhannisyan  - Zipy's Happy Customer

Zipy has changed my life in ways I can’t tell you! Between 2 projects, I have found bugs that would have taken developers years of debugging.

Timothy Connolly, Co-founder & CTO

Directnorth  - Zipy's Happy Customer
Timothy Connolly  - Zipy's Happy Customer

“We look at user sessions on Zipy on a daily basis. We understand what's going wrong in terms of technical issues and you fix those practically before the customer even reports it to you.”

Anjali Arya, Product & Analytics

SuprSend  - Zipy's Happy Customer
Read Case Study

“You realize how good a product is when you have been using it for a while and then discover that this use case is not even what the creators had in mind, but your tool has much more.”

Tomás Charles, Co-founder & CEO

Tomás Charles  - Zipy's Happy Customer

“We integrated Zipy early on and it's now part of our daily scrums - my team has a constant eye on Production bugs. Zipy improves our Productivity significantly.”

Manish Mishra, Co-founder & CTO

Pazcare  - Zipy's Happy Customer
Manish Mishra  - Zipy's Happy Customer

“Zipy is clearly providing a very differentiated solution. Observability is going to be the key to understanding customer issues proactively and it impacts business outcomes directly.”

Jyoti Bansal, Co-founder

Appdynamics  - Zipy's Happy Customer
Jyoti Bansal  - Zipy's Happy Customer

“5 Stars. In no time, Zipy has become our go-to place for watching user journeys, and fix the most important bugs or workflows that our users are experiencing.”

Sandeep Rangdal, Senior Staff Engineer

mindtickle  - Zipy's Happy Customer
Sandeep Rangdal  - Zipy's Happy Customer

“Zipy has been a 2-in-1 solution for us. Signed up solely for error debugging, but the session playback was so smooth that we also ended up ditching a well-known session recording tool.”

Vahe Hovhannisyan, Founder

Read this twice  - Zipy's Happy Customer
Vahe Hovhannisyan  - Zipy's Happy Customer

“We use Zipy as a UX Performance & Debugging Tool. Every time there is a feature release, the testers use it to find issues. We really enjoy working with Zipy, they're very responsive & proactive.

Vineet Jawa, Founder

Funl.co  - Zipy's Happy Customer
Vineet Jawa  - Zipy's Happy Customer

User journey

Understand end-to-end customer's digital experience and drop offs

Map all customer journeys with session replays and critical workflow analytics. Using labels for important workflows and search filters dig deeper into users journey. Search and filter by custom parameter, browser, geography, release version, user details and much more for better understanding of product usage.

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Customer digital experience with Zipy
Zipy advanced filtering for real user monitoring

Segments

Segments for important cohorts

Use advanced filters, multiple parameter search and save user or error cohorts as segments. Save these segments for daily use and to share with team members. High value cohort data is now a click away in Zipy.

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Error sessions

Find and fix frontend and API issues

Get alerted for issues and fix frontend and API issues in real time for all users. With stack trace, detailed network logs, custom logs, console logs, you can easily debug any user issue in minutes. With direct support integration of real user monitoring, the TTR for frontend and API errors can be easily reduced by half.

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Get alerted for issues and fix frontend and API issues in real time for all users. With stack trace, detailed network logs, custom logs, console logs, you can easily debug any user issue in minutes. With direct support integration of real user monitoring, the TTR for frontend and API errors can be easily reduced by half.

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See all integrations

Connect your favorite Tools & Frameworks

Zipy Integrations

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Frequently Asked Questions

If you have any more questions feel free to reach out to us at support@zipy.ai.

What is real user monitoring?

Real user monitoring helps you capture users detailed transactional data on your website or web applications and helps you analyze user behavior. This includes users click stream data, all interactions the user had with your application or website.

What is an example of real user monitoring?

The most familiar example of real user monitoring is Google Analytics. Zipy gives you much more detailed real user monitoring by capturing each click and DOM data along with detailed network logs of every interaction of your users.

Does Zipy support RUM on Mobile?

Zipy supports RUM on Mobile browsers, PWA. Zipy also has error monitoring and session replay on Android platforms built on java and Kotlin. The other mobile platforms like react native, flutter and SWIFT will be supported soon.

Can I identify users in real user monitoring?

Yes users and customers can be easily identified with real user monitoring in Zipy. Check this link for more information - https://docs.zipy.ai/configure/identifying-users

What other features are supported by Zipy?

Zipy supports real time frontend and API error monitoring, API Performance, session replay, dev tools, user journey, DevTools and many others.

Wanna try Zipy?

Zipy is a Unified Customer Experience Platform that helps fix user experience problems by combining session replay, product analytics, error monitoring, and fixing all in one.

The unified digital experience platform to drive growth with Product Analytics, Error Tracking, and Session Replay in one.

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