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Search and filter error sessions by customer, emails and more

Locate the exact session with errors in minutes by filtering for customer, email ID, user name or other identifier.

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Search users, filter errors with Zipy

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Quickly find your specific group with smart search and filters

Search for users, errors, urls, clicks and more

Find any user

After identifying the user or customer on the platform, it becomes super easy to search for the same within Zipy. To understand the activity of any user, use advanced filters in Zipy.

Find any error

Locate any specific error within Zipy very easily. All you need to do is search the error by type or text and specific errors will bubble up. You will also be able to easily identify which error is impacting how many users.

Find by location or url

Serach for users by geographical location, IP address or url to be able to understand behavior better.

Find by button click

Use the labels feature in Zipy to easily find any button click. Mark the important buttons in your application and then understand the user behavior with the simple search in Zipy.

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Filter errors, search errors with Zipy

Filters and search

More than 25+ fields to search and filter

Comprehensive filters built into Zipy to help you find exact error or sessions quickly. These filters could be user, error or environment based. A combination of time and multiple advanced filters will help you find what you are looking for in minutes.

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User search

Zero down on exact user

Search for an error by user email ID, name or customer name if you have a user reported issue. Advanced filters will help you narrow down sessions or errors for the exact user for fast debugging.

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User search with Zipy advanced filtering
Filter by user environment

Environment search

Slice and dice errors by OS, browser, release version and much more

Figure out which release version caused breakage and which OS or browser has more errors. Create segments based on preferred filters and easily drill down to a certain cohort of errors or sessions.

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“As a unified platform for user session replay, frontend & network monitoring, Zipy offers an efficient solution for all my debugging needs. It is an indispensable tool for any developer.

Patryk Pijanowski, Co-Founder

Codejet  - Zipy's Happy Customer
Patryk Pijanowski - Zipy's Happy Customer

"Also, we had a call with a customer yesterday end user's message was "it's broken". In Zipy, found the session, found the error, fixed the error. Five minutes total time from reporting to resolution. Zipy is amazing."

Eddy Martinez, CEO

Read this twice  - Zipy's Happy Customer
Vahe Hovhannisyan  - Zipy's Happy Customer

Zipy has changed my life in ways I can’t tell you! Between 2 projects, I have found bugs that would have taken developers years of debugging.

Timothy Connolly, Co-founder & CTO

Directnorth  - Zipy's Happy Customer
Timothy Connolly  - Zipy's Happy Customer

“We look at user sessions on Zipy on a daily basis. We understand what's going wrong in terms of technical issues and you fix those practically before the customer even reports it to you.”

Anjali Arya, Product & Analytics

SuprSend  - Zipy's Happy Customer
Read Case Study

“You realize how good a product is when you have been using it for a while and then discover that this use case is not even what the creators had in mind, but your tool has much more.”

Tomás Charles, Co-founder & CEO

Tomás Charles  - Zipy's Happy Customer

“We integrated Zipy early on and it's now part of our daily scrums - my team has a constant eye on Production bugs. Zipy improves our Productivity significantly.”

Manish Mishra, Co-founder & CTO

Pazcare  - Zipy's Happy Customer
Manish Mishra  - Zipy's Happy Customer

“Zipy is clearly providing a very differentiated solution. Observability is going to be the key to understanding customer issues proactively and it impacts business outcomes directly.”

Jyoti Bansal, Co-founder

Appdynamics  - Zipy's Happy Customer
Jyoti Bansal  - Zipy's Happy Customer

“I believe that you have a unicorn, and I don’t say it lightly. I can see how my team lights up with confidence having Zipy help them. Please count on my support in any way.”

Laz Fuentes, Founder & CEO

SQOR  - Zipy's Happy Customer
Laz Fuentes  - Zipy's Happy Customer

“5 Stars. In no time, Zipy has become our go-to place for watching user journeys, and fix the most important bugs or workflows that our users are experiencing.”

Sandeep Rangdal, Senior Staff Engineer

mindtickle  - Zipy's Happy Customer
Sandeep Rangdal  - Zipy's Happy Customer

“Zipy has been a 2-in-1 solution for us. Signed up solely for error debugging, but the session playback was so smooth that we also ended up ditching a well-known session recording tool.”

Vahe Hovhannisyan, Founder

Read this twice  - Zipy's Happy Customer
Vahe Hovhannisyan  - Zipy's Happy Customer

“We use Zipy as a UX Performance & Debugging Tool. Every time there is a feature release, the testers use it to find issues. We really enjoy working with Zipy, they're very responsive & proactive.

Vineet Jawa, Founder

Funl.co  - Zipy's Happy Customer
Vineet Jawa  - Zipy's Happy Customer

Filters

Combine date and advanced filters

Use date and advanced filters to enhance the search by session or error if you know what time the problem occurred. This will give you accurate results and it will be easier to debug problems.

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Date and time filters in Zipy
Search errors based on frontend and APIs

Error search

Frontend or API errors

Filter by frontend issues or API issues with the category filter. This helps you understand and assign problems to the right team based on where the error is occuring.

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Label search

Search by exact button click

Use labels feature for labeling important buttons in the application. Apply label filter in Advanced Filters to narrow down all errors and sessions for a given label.

Learn More

Use labels feature for labeling important buttons in the application. Apply label filter in Advanced Filters to narrow down all errors and sessions for a given label.

See all integrations

Connect your favorite Tools & Frameworks

Zipy Integrations

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

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Frequently Asked Questions

If you have any more questions feel free to reach out to us at support@zipy.ai.

Will I be able to search any user or customer in Zipy?

As long as you have identified your users and customers in Zipy, you will be able to search. To know how to identify your users please use this documentation - https://docs.zipy.ai/configure/identifying-users

What search parameters are supported in Zipy?

You can search for more than 40+ parameters in Zipy. These could be user, error, session, location, click based parameters to name a few.

How do I search for a button click?

Use the Zipy's Label plugin to label buttons in your application or website. Label filters can then used to search for a given button. For more information check this link - https://docs.zipy.ai/product-features/zipy-labels-plugin-beta

What other features are supported in Zipy?

Zipy supports real user monitoring, real-time frontend and API error monitoring, API Performance, session replay, dev tools, user journey, DevTools and many other features.

Is Zipy SOC2 and GDPR compliant?

Yes Zipy is SOC2 Type II and GDPR compliant. Please reach out to support@zipy.ai for more information.

Wanna try Zipy?

Zipy is a Unified Customer Experience Platform that helps fix user experience problems by combining session replay, product analytics, error monitoring, and fixing all in one.

The unified digital experience platform to drive growth with Product Analytics, Error Tracking, and Session Replay in one.

SOC 2 Type 2
Zipy is GDPR and SOC2 Type II Compliant
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